VClean Life
0203 553 5533

Privacy Policy

GDPR (May 2018)

In the advent of the revised Data Protection act which has become Data Protection Act 2018 (DPA 2018 known as GDPR, we have updated our privacy policy, this explains how we collect, use and store your information and how you can use, access and correct your information.

The Personal data collected. The personal data that we request is to determine if the user is authorised to access our services and if the company or site have previously registered, if so and we recognise the user application we simply approve the user. If not the company will be contacted and informed, if the companies approval is not received within 7 days we will destroy the personal data collected. The personal data required to register are:

  • First name
  • Last name
  • Business email

Personal data collected at checkout.

When the User is approved on our website for the first time, prior to placing an order the User will need to complete the form on the checkout page. The following personal data will be required:

  • Phone number
  • Business address
  • Company name
  • Postcode (business address)

Storage of your information.

We utilise the protocol SSL (Secure Socket Layer) to encrypt data that you submit to our servers. However, it should be known that no method of data storage is completely secure and we cannot guarantee total security.

Important: Only the data described above is stored in an approved and recognized manner. V Clean Life Ltd will not store any information containing payment devices including any credit/debit cards; All methods of payment are managed by third-party payment gateways i.e. PayPal, Square and Braintree.

How we use your information.

At registration:

  • We Process the information obtained to approve or reject new Users.
  • We check if your details are correct and in the case that your details are incorrect we will send you a notification email and ask that you correct the information.
  • Upon approval, orders can be placed on the website.

At checkout:

  • The personal details obtained will provide the necessary information to collect and process/deliver your order.
  • If we experience any issue with your order, with your personal details we are able to contact to you to make you aware of the issue.

In general, your details are used to:

  • Send you information,
  • Respond to your enquires,
  • Process our services,
  • Process payments,
  • Maintain business administration records,
  • Help Prevent fraud.

Share your information

V Clean Life Ltd obtain your details and electronically hand over to Square and PayPal to complete your order. Control your details. You have access your details when you are logged in to the website, you can view, update or delete your account at any time. We store your information for a prescribed period. Personal data is retained for as long as necessary to provide the services that you request, however if there is no activity or no orders are placed on your account within 24 months, we will remove your account and all details contained therein. All data will be deleted on our servers without the ability of recovery or further notice to the User. All order history will be maintained and securely stored for a maximum of 24 months.

Changes to the privacy statement.

We may update this privacy statement from time to time to keep it up to date, keeping pace with new developments and opportunities relating to the Internet, to stay in line with applicable laws and security of your data. We will inform you separately if we make significant changes to this privacy statement.

Contact us If you have any questions, concerns, feedback or complaints about our services or privacy policy, contact us by:

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